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Curved green arrow  What Is General Assistance?

General Assistance (GA) provides short-term monetary help to Johnson County residents in extreme financial crisis.

General Assistance (GA) offers a safety net for those not eligible for other government programs and promotes community strength by encouraging individual stability, self-sufficiency and responsibility.

General Assistance (GA) promotes respect, compassion, and fairness in all of its interactions with persons seeking and receiving aid.

Curved green arrow  What Help Is Available?

Financial assistance is available to address the following needs: rent, utilities, provisions, prescriptions, burial, and other expenses necessary for support of the eligible applicant.

Curved green arrow  Who Is Eligible?

To be eligible for General Assistance, an applicant must meet the following requirements:

  1. Speak with a General Assistance Assistant and complete an application.
  2. Be a U.S. Citizen or have documented legal status.  Households that include a combination of undocumented and documented individuals must report the income of all individuals in the household.  Only household members with legal documented status will be counted when determining household size for eligibility purposes.
  3. Be 18 years of age, married, or an emancipated minor.
  4. Applicants must apply for and follow through with all other assistance programs for which they may be eligible such as, Veterans Affairs (VA), Family Investment Program (FIP), Food Assistance, Medicaid, Iowa Health and Wellness Plan, Housing Assistance, Low Income Home Energy Assistance Program (LIHEAP), Supplemental Security Income (SSI), Social Security, and/or Unemployment, prior to receiving General Assistance.  Applicants placed on a limited benefit plan (LBP) by the Department of Human Services will be deemed ineligible for assistance.
  5. Able-bodied persons must be working, or actively seeking employment.
  6. Meet income eligibility requirements as established by the guidelines and verified by the GA Assistant.

Curved green arrow  Applying For General Assistance

If you are in need of financial assistance, please call 356-6090 and ask to speak with a General Assistance Assistant.

Curved green arrow  Policies And Reports

2013 Annual ReportAbobe Icon
2012 Annual ReportAbobe Icon
2009 Annual ReportAbobe Icon
2008 Annual ReportAbobe Icon
2007 Annual ReportAbobe Icon
2006 Annual ReportAbobe Icon
Informational BrochureAbobe Icon
Assistance GuidelinesAbobe Icon
Poverty GuidelinesAbobe Icon
Interim Assistance Program BrochureAbobe Icon

Curved green arrow Contact Information

e-mailLynette Jacoby, Social Services Coordinator
Phone: (319) 356-6090, or (319) 688-5703

Health & Human Services Building
855 S Dubuque Street
Suite 202B
Iowa City, IA 52240

Map It Bus Route (Lakeside or Broadway bus routes)

Office Hours:  8:00 am - 4:30 pm, Monday through Friday